how to connect virgin media wifi booster. 0 KudosHopefully I’m on the right forum now. how to connect virgin media wifi booster

 
 0 KudosHopefully I’m on the right forum nowhow to connect virgin media wifi booster  Simply connect your devices to the Hub and the Wi-Fi extender will handle the rest

Download the free Connect app for iOS devices. 4 and 5 GHz WiFi bands which some people have found, to be necessary to get some devices to connect, you need to leave the ‘Intelligent WiFi provision’ enabled, which some people have found plays havoc with their own equipment. Keep your router upright, with the front lights facing into the room. Elevate your router so the signal can spread more easily throughout your home. I also used wifi analizer and have switch the the channel numbers on both 2. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Link the Stream box to your wifi network – Once it’s on, follow the onscreen instructions to pair the Stream box to your Virgin broadband wifi. Place the booster in a central location for optimal coverage. I require a booster for our wifi router but am having trouble ordering one and being this time of year the phones are very difficult to get through on. Got new router , used the app and next to router 217Mb, in office 11. My issue is that every time I go into the connect app it shows both the wifi booster and the wifi pod and there is a. The app scan should be something along the below lines; • Tap Start the scan. If you're looking to order a Wi-Fi Pod then you can do this via our Connect App, and I can see that @newapollo has offered some advice with a link too. Tap Order a WiFi Booster if an option. • Wait 2 mintues for Scan. Press and hold the WPS/Virgin Media button on the hub for 12 seconds, then release the button after the lights start blinking. Do: use the Connect app to run a super-intelligent WiFi home scan. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. Tap Start the scan. Won't work. If the app shows any blackspot areas, you can then order a Pod from the app. I've done the scan via the Virgin connect app, and the top room of my house achieves only 20mbps. Tap the menu (☰). Hi, I was supplied with a pair of WiFi boosters by Virgin a number of years ago but they now appear to have given up the ghost. Options. If you’ve done it right, you’ll see the lights on the device starts flashing. All the information you need to setup your first Pod or fix an issue can be found here. SpeedCheck out TP-Link’s easy to set-up and use, Wi-Fi boosters to amplify strength & range of your existing wireless signal. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. Best on a budget: Mercusys ME30 – check price. Get the Hub ready by connecting the wires. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. My virgin is the 200Mbs speed . These devices have their own signals and can mess with your WiFi. Removing a wifi booster from the connect app. Options. I am trying to find the option to order a booster or extra hub for free but I cant not find it. Don’t worry if you have our new Hub 5x – exciting things are coming soon. If the scan finds a blackspot, you can order a WiFi Booster to tackle. 56 minutes ago. Price when reviewed: £90 | Check price at Amazon The WiFi 6 Repeater 3000 gives you a step-up in speed from the entry-level Wi-Fi. I am trying to order a Wi-Fi booster / Wi-Fi pod to extend the signal into my living room but I finding it hard to locate a straight forward way to do it. Wait here a day or two and a VM Mod will pick this up. Then save $22/month for 3 months. on ‎22-12-2022 13:12. Hmm. Take control using. pod. However they can be chargeable depending what package you on. You can also call 150 from a VM landline or mobile, or 0345 454 1111 from any other phone to order a pod (they will only send out one at a time, and there must be an interval of at. Click “Sign in with a Virgin Media account” and log in using your My Virgin Media details. Virgin media pod is an intelligent #wifi extender. How do I get devices in that room to connect to the booster instead? Thanks in advanceGo to solution. The pods are only free for volt customers and 1gig service. 0 Kudos Reply. Hi @Cabo55 . Learn more. This allows the modem to select the best Wi-Fi channel for you. QuickStart, set up and connections. In the end, I had to connect via the web. Connect your device to WiFi Connect your TV Box Link . including how to order online via My Virgin Media or through the Connect app. Shop Broadband, TV and Landline Offers Broadband Deals It can take up to 14 days for Volt benefits/speed boosts to kick in. . Hi, I’ve been trying to order a Virgin Media wifi booster on the Virgin Connect app and within my account, but just keep being sent round in circles. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Plug the adapter into a socket in the same room as the first powerline. If you really want to guarantee good wifi signal in the garage to connect to the heating - the best way to do this is to run a Cat6a ethernet cable from one of the Hub ports and run the cable into the garage and plug in a wireless access point. New to virgin and got volt gig 1 but only 14!mbps download and 2 mbps upload in main bedroom. Wi-Fi boosters. Underneath you’ll see the password, this is what you need to join. Open the Virgin Media Connect app and follow the on-screen instructions. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. The SSID must be password protected. How do i get a wifi booster for free that i was promised if i requested. They are only free on the top tiers and VOLT customers. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). The key to Virgin Media’s “Intelligent WiFi” is the new Connect app. Tried switching firewalls off on both PC and laptop - no change. Wait 2 mintues for Scan. 0 KudosHopefully I’m on the right forum now. Are you experiencing any issues. 3 pods and the connect app would not connect to the hub after several calls to various departments Martin N from the forums team who helped with my original fault came back to me and said a fun pin reset on the. Using the connect app i have scanned each room and have 4 rooms that are poor signal, i was told by doing this i would then access claiming a booster pod. *. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. Hi. That's on Amazon for £103 so pretty cheap. I'm a Very Insightful Person, I'm here to share knowledge. Sometimes your router needs a reboot. The best way to get a pod order is download the Virgin Connect app, from here do a scan. Powerline kits use your home's electrical wiring to connect devices. 1 Plug the smaller Booster into a mains socket close to your Hub. the FAQ doesn't say anything about it being Volt+Gig only nor is there any mention at all on the FAQ page about them being chargeable. If your internet is still slow after a reboot, try the checking your WiFi performance in general. . The best way to get a pod order is download the Virgin Connect app, from here do a scan. However it won't connect to the vigin media WiFi booster that I used with my hub 3. Virgin Media Support. QuickStart, set up and connections. If you’ve requested an upgrade, you’ll receive a new Virgin Media WiFi Hub in the post. Start the Scan (do this in every room) Scan complete. Best for speed: Devolo WiFi 6 Repeater 5400 – check price. Virgin's. Hi John, really at my whist end and very annoyed trying to fix my wireless issues with no support from Virginmedia, my Virgin connect app will not connect now. Our old WiFi Boosters can help you tackle WiFi coverage problems. Remember, have your Virgin Media network name and WiFi password ready. 4GHz. After the extender initializes connection with the router, you will be prompted to enter the SSID and password of the extender WiFi networks. Options. . 5. How to set up and install a TP Link AC750 WiFi extender. TP-Link TL-WPA4220T KIT 2-Port Powerline Adapter WiFi Starter Kit (Recommended) FAQ. Loading. Or Settings > Personal Hotspot (depending on OS version). I have purchased the TP-Link Deco AX3000 and a 8 port Gigabit switch, which is being delivered tomorrow. Scan complete, Tap continue. The SSIDs must be the same and broadcast enabled. Wi-Fi boosters, known to Virgin Media as Intelligent Wi-Fi Pods, are. Push. Set up a guest network. feet. ), the quieter the radio & the poorer the WiFi. Start the Scan (do this in every room) Scan complete. However the device isn't connected automatically. Tap Order a WiFi Booster if an option. Wireless repeaters can also help extend the range of your router’s wireless signal into the dead zones around your home. Hey aesop0, Welcome to the community and thanks for taking the time to post here on the forums. Options. Press and press the WPS button on the bigger virgin media Wi-Fi booster for 15 seconds and release it. Tap Device Health. You can find the details on the underside of your Virgin Superhub. Manage Your Account. Hi I have Volt M350 Fibre, using a VM Hub 3 in the lounge and a couple of VM Wifi Boosters in bedrooms to improve the signal in parts of the house. A Virgin Media wall socket typically has more connections and capabilities than a regular telephone socket. Today I saw the following response from a VM Team member on this VM Pod / new Hub re-pair topic. Broadband. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - if you are - it is clearly stated on the webpage. Wi-Fi Speed. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. The first thing to be aware of is you need to be connected to your Home WiFi in order for the app to connect to the Hub. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Virgin media pod is an intelligent #wifi extender. D01 C9W8 Testing out the Virgin Media Gig1 fibre broadband package. Grab our free Virgin Media Connect app for your compatible mobile or tablet. Just joined. If it reveals you have a WiFi blackspot, you’ll be able to order your Booster straight in the app. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi. Otiboat. Have connected my powerline booster up, followed the instructions and can see the SSID and my phone can connect to the WiFi signal from the booster BUT it won't let me connect to the internet and my phone says 'No internet connection'. If it’s not a technical issue you need help with then we’re here to support you on. The first step is ensuring your Virgin Media router is set up correctly. SpeedCategory 1: WiFi Routers. NOW… power up the VM hub and wait 5-10 minutes for The Hub to initialise and and you should get a connection. Hello, I recently upgraded to gigabit fibre with a Hub5 modem, and was told that if there are any areas of my house that have under 30mbps connection then I'm eligible for a free WiFi booster pod. They are free if you are on the Gig1. Follow the instructions provided to set up your booster. 3) In either case, compensation for mis-selling higher speed contracts and failure to address the underlying problem. Switch on at the mains socket. Don’t plug the power cable into a plug socket yet. In this video I show the speeds delivered by the Hub 4, on ethernet (hard wired) vs wifi. . Wi-Fi boosters are perfect if you have connection problem areas around your home. Virgin Media help and support. Wi-Fi Extender 300 user guide. There are some caveats in using them, no splitting the 2. See the following page for details, including how to order online via My Virgin Media or through the Connect appI have a WN300RPv3 wifi range extender which has for the last 4 years worked perfectly boosted signal to a couple of areas of my home with poor WiFi coverage. If it’s not a technical issue you need help with then we’re here to support you on. See their signal strength, know which of your devices are. Simply connect your devices to the Hub and the Wi-Fi extender will handle the rest. Joining in. . Intelligent WiFi. In order to use these WiFi routers with your Virgin Media installation you will need to do a. Thanks in advance. . Turn the hub back on by turning the A/C power switch into the on. I do not work for VM. What is a WiFi Booster Virgin. Could you send me a link plea. Options on ‎16-11-2021 09:17 Use the VM connect app to identify black spots and order the new WiFi Pods. You can call in to order them if you want to go ahead - or a VM person will respond on here in a day or two. Think of the Hub as a radio and Wi-Fi as the sound - the further away you are from the radio, or the more obstacles that are in the way (walls, electronic devices, etc. Manage devices and check your WiFi speeds with our Connect app. there is too much electrics on. Here are three things you can try: 1. It will extend the reach of your home Wi-Fi and provide a stronger, more reliable connection for all your devices. Don’t plug the power cable into a plug socket yet. You do need to use the Connect app to perform the Home Scan in the area where the signal is low(est) Using the app should also help optimise the signal. If so, Tap Optimise. And that’s not all – if you’re a Virgin Fibre customer with Maxit TV, you can get an intelligent WiFi. Reasons to use a Wi-Fi booster . Hi there, I was advised to download and use the connect app to scan my rooms that have zero Wi-Fi connection. Hi The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. Virgin will supply customers up to three WiFi Pods in total, but each time. WiFi Booster: Eligible customers only whom Virgin Media (VM) has identified (via a VM agent or the Virgin Media Connect app) a blackspot inside the registered account address. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Best JeffIf you’re having problems with our broadband connection, visit our improve WiFi connection page. Typically these can go down if the the two units become unpaired, or if the Wi-Fi booster fails. 1. In fact, weak WiFi security has nothing to do with Virgin Media at all. Installing a Virgin WiFi booster is easy and straightforward. Hollie Hennessy. The reality with most technology related hardware is that you get what you pay for, but that doesn’t mean that you have to overspend. SpeedI have just received and sucessfully installed the Hub 5. As jbrennand has stated (thank you as always) depending on the package you're on, they're either free of £8 per month. Also use a wifi scanning App to find the best wifi channels to use (just select and use channels 1,6,11 on 2. I cannot find the original setup sheet so as I can try to get them working again and all of the current guides only relate to the more modern devices. Sky Q + mini box - need to be connected to each other over WiFi. Forum Team. We have a WiFi booster that has stopped working have tried to pair and reset but not. The Virgin. Underneath you’ll see the password, this is what you need to join. Place the booster in a central location for optimal coverage. 4. For more help on connecting a device to a WiFi network see our guide on connecting devices. Having done a bit of searching, this seems to be a common issue as the Virgin Media Superhub 3. A WiFi router is a device that connects to your internet service provider (ISP) and sends out a wireless signal, allowing you to connect your devices to the internet. Hi, We had our Virgin broadband set up at the weekend but we've found that the signal on the 5ghz network is patchy upstairs. Will any WiFi booster work with Virgin Media? If you have a Virgin Media broadband package, it’s up to you. Move your router at least one metre away from objects such as televisions, wireless speakers and cordless phones. This means that the signal travels out into the room, and not into the floor. Learn how to set up your Virgin Media Wi-Fi booster. Please let me know how you get on. This sounds like we are going to need to get a pod for you which helps with these types of issues. First, check that your device is running the latest software as this might be causing the issue. Tap Optimise WiFi now if an option. In this video I show the speeds delivered by the Hub 4, on ethernet (hard wired) vs wifi. VM Wifi is now “guaranteed” to 20 Mbps/room it’s now called…. How to improve WiFi signal. If it reveals you have a WiFi blackspot, you’ll be able to order your Booster. Hi @Ashleigh_C would it be possible to help me also. Joining in. Setup was utterly painless, the speed improvement was massive and two rooms that were previously blackspots were instantly flooded with high-speed Wi-Fi. If any room receives less than 30Mbps download speeds a customer can then contact Virgin Media to request a second WiFi Pod booster. These devices have their own signals and can mess with your WiFi. . 5) Turn on the VM hub. Hello, I recently upgraded to gigabit fibre with a Hub5 modem, and was told that if there are any areas of my house that have under 30mbps connection then I'm eligible for a free WiFi booster pod. Broadband wifi boosters. Wi-Fi extenders capture and rebroadcast your Hub 5’s Wi-Fi signal to increase range. Entertain me; Broadband Deals. The pods are assigned to your hub and your hub only. So second hand ones don’t work I’m afraid. Networking and WiFi. Just hook up an adapter to your Virgin Media Hub to help you get a better WiFi signal in any room with a working socket. Sorry to see you are having problems ordering the wifi boosters. 8 November 2022. 1. Stay safe online. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Connecting a Wi-Fi Extender QLOCOM. The internet speeds are great but the WiFi coverage and speeds are really bad. To benefit from the improved upload speeds, including a faster experience when video calling, gaming and. All you need is an Ethernet cable routed to the central plac. Wait for a light to show up on your extender that tells you it’s ready to connect. Optimisation complete, Tap Rescan room, Tap Start Scan. Hi @FionaH300 . thanks!Hi Rainbows84, Thanks for posting, and welcome to our Community Forums! I'm sorry to hear you're experiencing some problems with your Wi-Fi Pod after a Hub reset. Scan your home using the free Virgin Media Connect app and, if it finds signal blackspots, you can now order an Intelligent WiFi Pod by calling 0800 064 3850. The Virgin Media Connect app will perform a WiFi scan around your home by directing you room-to-room and testing the speed in each one. Using the Virgin Media Connect app. If your TV is near your Virgin Media Hub, you may wish to connect your Stream box to it with the supplied ethernet cable instead; Start watching TV with Virgin Stream<link rel="stylesheet" href="/support/help/check-services/styles. Stay safe online. Virgin Media WiFi Guarantee includes a Smart WiFi Pod, plus up to two additional pods and a technician visit if needed, to ensure customers get a minimum speed of 30Mb in every room for an. Take control using the Connect app. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. How to set up your Virgin WiFi Booster. Apps and extras. Click on the Wireless Network Settings option. Like extenders, repeaters connect to your home Wi-Fi. The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. There are a few things that you can check about your WiFi performance upstairs that can help give your signal a boost. . Start the Scan (do this in every room) Scan complete. Move your router at least one metre away from objects such as televisions, wireless speakers and cordless phones. Thanks. The new wifi pods are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8 a month. Virgin Media Connect app for the Hub 3 lets you scan your home for WiFi signals from each room. Connect your device to the booster’s WiFi network. Firstly, place the pod into a mains socket as close to the router as possible (in the same room). It makes WiFi-ing much simpler and puts you in control. Back a step. Hi, just set up my hub4 , all working nicely. Connect your devices to your WiFi, find or reset your WiFi name and password. 1 - then navigate to the following settings so you can differentiate between the signals. Could you send me a link plea. • Then Start the scan again. Perhaps your master socket isn’t centrally located in your home, so some of your rooms are out of range of the Hub; or maybe you have an office at the end of your garden and your signal needs a boost to reach it. on ‎12-05-2023 09:36. It is a Mesh system. Just simply want to get a free wifi pod but cannot find how!! Help site says run the home test using the app - done that but it says the service is great!! All rather time consuming and annoying for a new c. It lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up. M250 Volt speed boost. NETGEAR PLP1000-100UKS 1 Port,1000 Mbps, 1 Gigabit Port Powerline Adapter. 4GHz Wi-Fi signal to the 2. Thanks - 5186926. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. I recently signed up to the Big Volt bundle and as I understand it I have the availability of 3 free wifi boosters should I need them. The engineer will bring everything needed to install your Virgin Media services on your chosen day. Then Start the scan again. Hi, Many thanks for that, I never thought to try the Connect app, as I had completely forgotten about it, but I do have it installed & will - 5208986. As explained in the video, all you need to do to get your hands on an intelligent WiFi Booster is use the Connect app home scan feature. I've done the scan via the Virgin connect app, and the top room of my house achieves only 20mbps. I understand I may need to pay a supplement for a booster but is there not a. All forum topics; Previous topic; Next topic; 1 REPLY 1. Weak WiFi signal problems can happen with Virgin Media, especially if you have an older Virgin Media router. Dear Virgin Media Community, I just wanted to ask if anybody knows how I can add a Wifi-Booster to my current Virgin Media package? In my Virgin Media account, I was initially able to add the Wifi-booster option to my current package as part of an upgrade, however, I am unable to find this option r. Otiboat. Remember, our WiFi Pods and the Connect app only work with the Hub 3, Hub 4 or Hub 5. Virgin sent me the hub 4 a few days ago as part of my volt benefits. The article discusses what you can do to improve your Wi-Fi experience in greater detail, and will help you to decide what type of booster will suit you best. Use a wifi extender to increase the range of your wifi easily. For more help on connecting a device to a WiFi network see our guide on connecting devices. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. I don't work for Virgin Media. Security matters. Browse. Best midrange: Netgear EAX12 Wi-Fi Range. Using our mesh WiFi Pods (white), boost your home broadband coverage and make sure no room is left unconnected. However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages If so they are worth trying - they should work for you. • While connect to WiFi, Tap I’m ready. Simply, select the name of your phone's network, enter the password, and connect. 168. 4GHz and 5GHz. Our Range Extenders and Powerline products, will make it easy to extend your network coverage and accessibility. This is a free download that users can install on their mobile devices, and allows them to test the strength of their Wi. Select the "WiFi Booster" option in the app. QuickStart, set up and connections. All the information you need to setup your first Pod or fix an. A video I watched on YouTube had the Hub 5 linked to the first Deco which was then connected to the switch with the other 2 Deco units. All you need is a set of Powerline adaptors. the connect app won’t allow me to order a booster as it’s saying the connection is good. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. Optimisation complete, Tap Rescan room, Tap Start Scan. You’ll need to pay a one off fee of £45 to get it. Sorry to hear of this advice on your previous call, we'd like to re-confirm if you're on our 1Gig fibre the WiFi Max service can be added to your package free of charge, exactly as carl_pearce advised above. May be different pathways and wording on the 3 Hub types Then, go to advanced>wireless signal>security, rename the 2. How To Use Virgin Media Powerline Adapters. Security matters. Follow the simple steps below for the WiFi Boosters' manual pairing process. The Virgin Media Connect app will perform a WiFi scan around your home by directing you room-to-room and testing the speed in each one. Try a 60 second factory pinhole reset as below; Remove any ethernet cables from the Hub and hold the pinhole reset switch for 60 seconds. . If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. I have used the VM connect app which shows the WiFi is 22 mbps whereas in the other rooms it’s around 137. Locate the IP Address of your WiFi router, usually found on the Hub sticker. Account - Mobile. Looking at the amount you are paying it's possible that you are on the now obsolete Ultimate Oomph package so the new pods would be free. Gaming Support. - or just wait here for a VM person to respond in a day or two and they will sort the first one for you. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Just simply want to get a free wifi pod but cannot find how!! Help site says run the home test using the app - done that but it says the service is great!! All rather time consuming and annoying for a new c. We're here to help. 5 million Virgin hotspots across the UK when you’re on the go. Video guide prepared by Luqman Khanis with how to self install virgin media pod. 0GHz WiFi can see and use printer no problem - same IP range. They are free on Volt, 1GB or Oomph bundles. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHow to set up a Virgin Media Hub. How to connect your devices to a Wi-Fi hotspot . Just hook up an adaptor to your Virgin Media Hub to help you get a. Does anyone have any ideas please? However, you would soon pay off that cost by buying a "better" wireless solution that will be yours to own and use forever but it isn’t the simple plug and play option of the Pod (s). hi I'm looking at optimising wi fi on the app and see that the room furthest from the hub is connected to the hub rather than the booster that I've installed. The app will guide you through the steps for ordering an Intelligent WiFi Pod if it finds a WiFi black spot. asmashakeel. Update your router's firmware to unlock connectivity and speed improvements. Wait 2 mintues for Scan. An Ethernet cable – The. Enter the password if necessary. £5 a month extra doesn’t sound like much, but £60 a year. Scan complete, Tap continue. 2. Easy to set up. WiFi Max. There are two Boosters in your pack. While connect to WiFi, Tap I’m ready. Connecting a Wi-Fi Extender QLOCOM. Wait 2 mintues for Scan. do i have to attempt to get through v. Don’t worry if you have our new Hub 5x – exciting things are coming soon. Adduxi. After you’ve plugged in the booster, the next step is connecting to your main hub. Hi @Bexdcr17, Thank you for your post and welcome to our community forums. We're here to help. Hi, I’ve been trying to order a Virgin Media wifi booster on the Virgin Connect app and within my account, but just keep being sent round in circles. It is easy Step 1: plug it in next to your router, Step 2: Press the WPS button on your router, Ste. Virgin Media O2 is giving millions of Virgin Media customers a broadband speed boost at no extra cost. Wait for the booster to connect and configure itself. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option. The accompanying instructions are helpful. Are the Booster pods free? Virgin Media advises these Booster pods. But, when I tried to scan the booster sticker as per instructions it wouldn’t scan barcode. 4GHz Wi-Fi network.